Set up DM Auto-Reply
Reply instantly to DMs that contain a keyword — perfect for FAQs, price lists and link requests.
Before you start
- A connected Instagram account with AutoDM enabled.
Go to Automations → DM Auto-Reply
Open the builder, switch to the “DM Auto-Reply” tab, and click “New DM Automation”.
Choose the keywords to listen for
Add keywords like “price”, “course”, or “link”. When a DM contains one, your reply fires. Pick “Contains” for flexible matching.
Compose the reply
Write your DM response. Use “Text + Button” to include a tappable link, or a “Card” for a rich preview with an image.
Activate
Set the status to Active and save. Now anyone who DMs that keyword gets your reply within seconds — even while you sleep.
Set a “cooldown” so the same person doesn’t get the same reply repeatedly in a short window.
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