Help Center

Connect your Instagram account

Link your Professional Instagram account so automations and your bio link can work.

3 min read

Before you start

  • Your Instagram must be a Professional account (Business or Creator) — a personal account will be rejected.
  • Open DMGO in a normal browser (Chrome/Safari), not inside another app’s in-app browser.
1

Open Instagram Accounts

In the sidebar under Automation, click “Instagram Accounts”.

Open Instagram Accounts
2

Click “Connect New Account”

Press the “Connect New Account” button at the top-right. You’ll be sent to Instagram to log in and approve access.

Click “Connect New Account”
3

Approve on Instagram

Log in to the Instagram account you want to connect and tap Allow / Authorize. DMGO only asks for what it needs to reply and read comments.

Approve on Instagram
4

You’re connected

You return to DMGO and your account appears as a card with a green “Connected” status, your follower count, and buttons for Refresh, Automations and Unlink.

You’re connected

Got a “personal account” error? In the Instagram app go to Settings → Account type and tools → Switch to Professional account, then reconnect.

Did this not solve it?

Raise a ticket — no account needed. We’ll reply by email.

Raise a ticket