Everything you need to know

Welcome to DMGO

A 2-minute tour of your dashboard — what each section does and where to start.

Connect your Instagram account

Link your Professional Instagram account so automations and your bio link can work.

Turn apps on & off

Use Explore All Apps to enable only the tools you need. Enabled apps appear in your sidebar.

Create your first Reel automation

When someone comments a keyword on your Reel, auto-reply publicly and slide into their DMs with your link.

Set up DM Auto-Reply

Reply instantly to DMs that contain a keyword — perfect for FAQs, price lists and link requests.

Build Follow-up Flows & button menus

Send timed follow-ups to people who didn’t reply, or a tappable button menu that guides them.

Set up your Bio Link

One beautiful link for your Instagram bio with your products, links and socials.

Sell files with Payment Pages

Sell e-books, PDFs, images, videos and more — the buyer gets the file instantly after paying.

Take 1-on-1 Bookings

Sell paid 1-on-1 sessions — calls, consults or coaching — with your meeting link delivered after payment.

Sell Event tickets

Sell tickets to live events, workshops or classes — online or in person, with a capacity limit.

Run paid Telegram memberships

Charge for access to a private Telegram channel or group — monthly, yearly or one-time.

Sell Courses

Sell access to your video collection or online class — buyers unlock the content after paying.

Lock & sell content

Lock any file or text behind a price — visitors see a blurred preview and unlock it by paying.

Share buy links & track sales

Where to put your buy links for the most sales, and how to see views, sales and revenue.

Billing & upgrading your plan

See your current plan and usage, and upgrade to unlock more automations, longer flows and advanced analytics.

Earnings & getting paid

Track what you’ve earned and set up payouts so your sales reach your bank account.

Configure AutoDM triggers & keywords

Set the right trigger, keywords and reply so the correct DM goes out every time.

Set up a Follow-Gate

Require a follow before the link is sent — turn replies into followers automatically.

Set up payments & payouts

Connect how you collect money and where your earnings are paid out.

Notifications & alerts

Choose what you get notified about — new leads, sales and automation activity.

Connect your WhatsApp Business number

Link a WhatsApp Business number so you can send automations, templates and API messages.

Build a WhatsApp automation (flow)

Use the visual flow builder to reply, ask questions, branch and tag automatically.

Create & get message templates approved

Templates are the pre-approved messages you can send outside the 24-hour window (OTP, orders, reminders).

Send OTP & transactional messages via API

Trigger a WhatsApp automation from your own app or server with a single POST request.

Send a WhatsApp broadcast

Message many contacts at once using an approved template.

WhatsApp number won’t connect

Fix a connection that fails or a card stuck on “Disconnected”.

Template rejected or not approving

Why Meta rejects a template and how to get it approved.

Messages or flows not delivering

What to check when a WhatsApp message or automation doesn’t reach the customer.

API returns 401 / 403 / 429

Decode the error codes from the WhatsApp send API and fix them fast.

Automation is not sending DMs

Work through this checklist when a trigger should fire but no DM goes out.

Instagram keeps disconnecting

Why a connection drops and how to reconnect it for good.

Payment failed or not received

What to check when a customer’s payment fails or your earnings look missing.

Can’t log in or OTP not arriving

Steps to regain access when login or the verification code fails.

Can DMGO get my Instagram banned?

How DMGO keeps your account safe, what is (and isn’t) in your control, and what to do if Instagram restricts you.