Help Center

Connect your WhatsApp Business number

Link a WhatsApp Business number so you can send automations, templates and API messages.

4 min read

WhatsApp runs on Meta’s Cloud API. You connect once — either with the guided Facebook login (fastest) or by pasting your number details manually — and every WhatsApp tool unlocks.

Before you start

  • A Meta (Facebook) Business account.
  • A phone number NOT currently active on the normal WhatsApp / WhatsApp Business app.
1

Open WhatsApp → Connect

In the sidebar go to WhatsApp. If no number is linked you’ll see the Connect screen. Choose “Connect with Facebook” for the guided setup.

Open WhatsApp → Connect
2

Pick / register the number

Select an existing WhatsApp Business Account (WABA) or create one, then register the phone number and verify the code Meta sends.

Pick / register the number

Once a number is on the Cloud API it can’t also be used in the normal WhatsApp app — use a fresh/dedicated number.

3

Manual connect (advanced)

If you set things up in Meta yourself, use manual connect: paste the Phone Number ID, a permanent access token, and the WABA ID. The WABA ID is required to create templates.

Manual connect (advanced)
4

Confirm it says Connected

After connecting, the account card should show your display number and “Connected”. Now open Templates and Automations to build.

Confirm it says Connected

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